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Vacation Planner & Sales

Vacation Planner Sales

Posted on January 5, 2018

Le Boat - Travel Jobs in CanadaDiscover the beautiful waterways of Europe and Ontario, Canada, experiencing their towns, villages and countryside, from the unique perspective of your private river cruiser…with no experience needed!

With 40 years’ experience and the wealth of knowledge this brings, Le Boat are a leading supplier of river and canal holidays, currently operating across 8 countries in Europe with a fleet of circa 900 boats, and soon to be opening on the Rideau Canal in Ontario, Canada in 2018. The business also has a global sales market including the UK and Ireland, Northern and Southern Europe, the US, South Africa and Asia Pacific.

Le Boat’s range of destinations offer something for everyone, including families looking to keep travelers of all ages happy, a group of friends seeking fun and adventure or a couple seeking a quiet escape ‐ there is a wide choice of places to go and things to do.

ROLE OVERVIEW

Travel Sales agent and vacation planner with day to day contact with North American and Latin America Agents and direct customers delivering a high level of service.

Primary Responsibilities:

  • Manage agent/direct bookings
  • Take reservations by phone, fax, e‐mail or post – all channels
  • Assist agent/directs with special reservation problems and support using the agent/directs reservation system.
  • Ensure additional revenue from ancillary services/extras has been offered.
  • Check pricing and discount codes
  • Report on exceeding discount levels
  • Ensure all relevant client information is collected and systematically entered to the booking system and ensure bases are informed on time if necessary
  • Enter pricing for cancellations
  • Work through agent/directs booking list
  • Chase options on a daily basis
  • Achieve targeted conversion rates
  • Make sure that payments (security deposits and balances) are paid in due time

Fleet management

  • Ensure requested Fleet amends are dealt within 24 hours either with negative or positive response
  • Ensure recommendation of product also helps to optimize occupancy, avoid gaps, not possible to sell
  • Contact and inform agent/directs concerning any change of travel arrangements

Communication and Conflict Resolution

  • Ensure complaints handed in will be handed over to complaints department immediately and keep agent/direct informed that there case will be dealt with.
  • Report occasionally about status

Other duties

  • Support sending brochures, contracts and work closely with other members on of the Le Boat team on other projects as needed

Development of Brochure and Product

  • Collate mistakes in actual collateral material systematically and report to Marketing Team
  • Ensure that spotted mistakes in actual collateral material, new product ideas and ideas for special offers from agent/directs or own experience are reported to Marketing Team.
  • Help with proof reading

Participation in Sales Marketing Activities

  • Fairs, Road‐Shows, Press Trips, Information Trips

Person Specification. The successful candidate will have:

  • Fluent in English. French Canadian or Spanish is also an asset
  • Has a previous experience in Travel Sales and Customer Service environment
  • Pleasant phone manner/E‐Mail style
  • Open minded for different mentalities
  • Works accurately under stress with good organizational skills
  • Target orientated
  • Good computer skills
  • Experience with booking systems
  • Likes working in a small team
  • T.I.C.O. certified

Vacation Planner

Company: Le Boat North American and Latin America
Department: Vacation Planner/ Sales
Location: Smith Falls, Ontario
Salary: Regular salary plus commission

 

To apply, please email your resume to Laurie.Hudson-Craig@leboat.com

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Norfolk and Suffolk firms set course for London Boat Show

PUBLISHED: 17:08 04 January 2018 | UPDATED: 17:08 04 January 2018

Visitors at the 2017 London Boat Show taking a close look at the craft on display. Picture: DENISE BRADLEY

Visitors at the 2017 London Boat Show taking a close look at the craft on display. Picture: DENISE BRADLEY

Archant

The show runs from January 10 to 14 and will see more than 300 exhibitors tout their wares to thousands of visitors from the UK and around the world.

Haines Marine, which will be launching a new model of its offshore motor cruiser at the show, said it had a strong order book at the start of the year with many sales for the export market.

Justin Haines, director of the Catfield-based firm, said: “We’ve had a fantastic 18 months in terms of sales of craft across all models in our range. The London boat coming early in the year always kick-starts interest in new craft and gets people thinking boating again.

“The London show has always generated good sales for us, last year selling three different craft as a result of the show.”

Upholsterers Jeckells, Jeckells the Sailmakers and English Harbour Yachts will be among the other Norfolk firms exhibiting.

Richardson’s Boating Holidays will also be there, with the company’s director Greg Munford the chairman of the show.

Suffolk Yacht Harbour will be attending alongside several other operators on its site, at Levington near Ipswich, including chandlery Classic Marine, Evolution Rigging, OneSails, Mr Stainless, French Marine Motors, Sea Power Marine Electronics and the East Anglian Sailing School.

The yacht harbour is promising “an eye-catching feature” at its stand which it has been building for several weeks but is keeping firmly under wraps.

Another Suffolk company at the show will be Beccles-based ASAP Supplies, which supplies thousands of marine parts and equipment items from more than 70 brands and is about to launch a new branch in Hampshire.

One of the smaller exhibitors will be wooden pedal vessel firm Dad’s Boats whose director Stephen Pitkethly will be displaying the original two-seater Cyclone model, which circumnavigated the Isle of Wight 50 years ago. “What I like about London is the international visitors,” he said. “There is a Department for International Trade organised delegation coming from Brazil and there is one company specifically interested in British-made pedal boats so we have a meeting with them.”


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Stuart Boat Show presented by Infiniti is next week – TCPalm.com

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The sailfish are biting, and so are the tripletail. Outdoors reporter Ed Killer talks about what you can fish for in the cold.
CARYN SHAFFER/TCPALM

Boats, boats and more boats.

The 44th annual Stuart Boat Show — the Treasure Coast’s largest boating exposition — is ready to set sail again Jan. 12 to 14 along the St. Lucie River waterfront just north of downtown Stuart. Boat sellers, marine businesses which support the boating lifestyle, electronics, accessories, service businesses, travel businesses, boating education groups, marinas, boatyards, manufacturers and more will be on hand throughout the weekend to offer one-stop shopping and comparison on countless brands and makes of boats.

There truly is something for everyone who boats in these waters. Boats from 12 feet to over 80 feet including center consoles, bay boats, cruisers, trawlers, motor yachts, sportfishing boats, pontoon boats, technical poling skiffs, personal watercraft, paddlecraft and more will be featured in displays on land and in the water.  

There will be more than 200 local, national and international exhibitors displaying many of the nation’s most recognizable boat brands. Additional exhibits include the latest in marine electronics, outboard motors, inboard engines, safety equipment, accessories, boat lifts, fishing gear, nautical clothing and jewelry. On hand will also be financing and insurance companies, a full schedule of free seminars covering everything from kids’ fishing clinics to destination boating and travel, music, great food, drinks and more.

The Return of an Icon

One boat many show-goers are going to want to see is the newly configured Bertram 35. The company has come a long way since its founding in the late 1950s in Hialeah, but its leadership has understood its legacy as builders of a comfortable fishing platform. It will be the first time the company will display at the Stuart Boat Show.

The classic lines of the 35 will make boat historians remember the Bertram 31, but offers more beam and cabin comfort while maintaining its performance as a great sea boat for South Florida. The Bertram 35 will be on display in-water in the F-36 slip on the F dock at the show.

“Stuart Boat Show attendees will see hull No. 8 complete with a hard top and fly bridge with Seakeeper 5 and powered by Caterpillar diesels,” said Bertram marketing manager Allison Reis. “We offer an all custom boat, complete with the classic lines people love and remember combined with modern technology people expect on new boats today.”

Reis said displaying at shows like the Stuart Boat Show gives Bertram an opportunity to spend more time with customers.

“We can really connect better with our customers at some of the Florida shows,” she said. “It gives us a chance to let people who are familiar with our brand the chance to see how we’ve really come to back to our quality.”

The current owners of the company purchased Bertram in 2015 and relocated construction to a facility in Tampa where they even built new molds. It is now where service is done, and much of their sales is factory direct. The company plans to introduce a 61 sportfish later this winter.

Reis said a common boat show response is from a lifelong boater who remembers their first Bertram or always wished they owned one. Now they can.  

A Grand Time

Julee Jackson, a yacht consultant with Grand Banks, said the Stuart Boat Show will be a great place to develop sales leads for the Grand Banks 43 Europa and a Palm Beach 55 Express Motoryacht. The boatbuilder has been making connections with the Stuart Boat Show attendee for more than 20 years.

“We always get some sort of business from customers we meet at the Stuart Boat Show,” said Jackson who has worked the show many times. “It has really grown quite a bit over the past five years.”

Jackson said she has developed leads from boaters who live in the Midwest and the Northeast and who have learned that the Stuart Boat Show is a more relaxed environment to get to learn more about the boat they are considering.

“It’s not a busy show where customers get overwhelmed by all that’s going on,” Jackson said. “We’ll have two sales people on each boat at all times. It really gives us a chance to help introduce customers to all we have to offer.”

The Stuart Boat Show enables the Marine Industries Association of the Treasure Coast to showcase an industry which employs more than 5,000 at more than 400 businesses. Marine-related businesses contribute more than $600 million to the three-county area’s economy as part of Florida’s $10.3 billion recreational boating contribution to the state’s economy.

New this year will be the the INFINITI Lounge and Champagne Bar, located near the center of the show, where show-goers will be able explore the vehicles on display and engage with INFINITI product specialists who will show how each model fits with the boating lifestyle. The Bahamas Pavilion will feature a space showcasing resorts, marinas, the 700-island chain’s close proximity to the Treasure Coast and the best ways to get there while Junkanoo music fills the air adding to the island nation atmosphere.

Stuart Boat Show

Dates: Jan. 12-14

Location: 54 to 290 N.E. Dixie Highway, Stuart (northwest of the Old Roosevelt Bridge)

Hours: 10 a.m. to 6 p.m. Jan. 12-13; 10 a.m. to 5 p.m. Jan. 14

Admission: General $13; Veterans $11; Children 12 and younger $6

Parking: Free bus shuttles from designated parking areas throughout downtown Stuart

Information: StuartBoatShow.com and also Facebook and Twitter


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Aussie Boat Sales appointed for Cruisers Yachts

Williamstown based Aussie Boat Sales has been appointed the Cruisers Yachts dealership for Southern Australia.

Cruisers Yachts are one of America’s most loved brands with a history of building quality boats since 1904. the current model range of sports and flybridge cruisers stretches from 30 to 60 feet and they are perfect for southern Aussie waters.

Started by the Thomson Bros Boat manufacturing Co in Wisconsin, the company was entirely family driven until 1979 when Roy Thomson retired. in 1193 the company was purchased and changed its name to Cruisers Yachts and in 2015, they introduced their largest yacht, the 60 Cantilus.

Scott O’Hare from Aussie Boat Sales said: ‘The best selling Cantius range of cabriolet sports cruisers have been a popular choice up North and we look forward to selling more of these brilliant boats into Southern Australia.  Add to this the impressive flybridge range, the big 338 bowrider and their standard sports boat line up and we feel that ‘Cruisers’ is the perfect fit for us’.

For more information on Cruisers Yachts go to www.cruisersyachts.com or call Aussie Boat Sales on (03) 9397-6977


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